Contact information

myJHL

myJHL (omaJHL) is JHL’s e-service for members. The service enables you to update your contact information, occupational title and employment information. You can also pay your membership fee and notify of an exemption from the membership fee. To log into myJHL, use your online banking codes or Mobile certificate.

Not a member yet? Click here to join!


Service numbers

Membership Service

Telephone service at 010 7703 452, available Mon–Thu from 9 am to 12 pm. Contact the Membership Service if you have questions about, say, membership, membership fees or the membership card. You can also manage your membership electronically (Membership Service contact form).

Check the call costs here

Employment Advice

The telephone service answers questions related to terms and conditions of employment. It is primarily meant for shop stewards and occupational safety and health representatives. The service number 010 7703 311 is open Mon–Thu from 9 am to 12 pm.

Check the call costs here

Education Advice

JHL’s Education Advice is available at 010 7703 510Mon–Thu from 9 am to 12 pm. Contact the service if you have questions about, say, courses and applying for them. You can also ask course-related questions electronically. (Education Advice contact form)

Check the call costs here


Problematic situations in working life

Do you need help, but you are not yet a JHL member? Join JHL here!

When you are a member of JHL, if you run into problems in working life, contact your shop steward or chief shop steward. In matters that concern occupational safety and health (OSH), contact the OSH ombudsman or OSH representative. They will give you help and advice on how to proceed with the matter. They are the ones most familiar with local agreements and employer practices.

If your workplace lacks a shop steward, contact your regional JHL office.


Regional offices

JHL’s regional offices are open on Mondays and Thursdays, from 9 am to 3 pm. Their telephone service is available from Monday to Thursday, from 9 am to 12 pm.

Note! If you search for “Kemi”, the search results will display both the Lapland regional office and the Southwest Finland regional office. Kemi is in the area of the Lapland regional office, and Kemiönsaari is in the area of the Southwest Finland regional office.

Eastern Finland regional office

Phone: 010 7703 650

Email: ita-suomi@jhl.fi

The office is open on Mondays and Thursdays, from 9 am to 3 pm. The telephone service is available from Monday to Thursday, from 9 am to 12 pm.

Joensuu office
Yläsatamakatu 7 B 13, 80100 Joensuu

Kuopio office
Haapaniemenkatu 40 B 1, 70110 Kuopio

Office personnel

Inner Finland regional office

Phone: 010 7703 620

Email: sisa-suomi@jhl.fi

The office is open on Mondays and Thursdays, from 9 am to 3 pm. The telephone service is available from Monday to Thursday, from 9 am to 12 pm.

Kalevantie 2, 33100 Tampere

Office personnel

Lapland regional office

Phone: 010 7703 600

Email: lappi@jhl.fi

The office is open on Mondays and Thursdays, from 9 am to 3 pm. The telephone service is available from Monday to Thursday, from 9 am to 12 pm.

Rovakatu 20-22 A, 96200 Rovaniemi

Office personnel

Ostrobothnia regional office

Phone: 010 7703 640

Email: pohjanmaa@jhl.fi

The office is open on Mondays and Thursdays, from 9 am to 3 pm. The telephone service is available from Monday to Thursday, from 9 am to 12 pm.

Vaasanpuistikko 17, 5th floor
65100 Vaasa

Office personnel

Oulu area regional office

Phone: 010 7703 610

Email: oulu@jhl.fi

The office is open on Mondays and Thursdays, from 9 am to 3 pm. The telephone service is available from Monday to Thursday, from 9 am to 12 pm.

Rautionkatu 18, 90400 Oulu

Office personnel

Southeast Finland regional office

Phone: 010 7703 550

Email: kaakkois-suomi@jhl.fi

The office is open on Mondays and Thursdays, from 9 am to 3 pm. The telephone service is available from Monday to Thursday, from 9 am to 12 pm.

Koulukatu 23, 53100 Lappeenranta

Office personnel

Southern Finland regional office

Phone: 010 7703 331

Email: etelasuomi@jhl.fi

The office is open on Mondays and Thursdays, from 9 am to 3 pm. The telephone service is available from Monday to Thursday, from 9 am to 12 pm.

Sörnäisten rantatie 23, 2nd floor, 00500 Helsinki

Office personnel

Southwest Finland regional office

Phone: 010 7703 700

Email: l-s@jhl.fi

The office is open on Mondays and Thursdays, from 9 am to 3 pm. The telephone service is available from Monday to Thursday, from 9 am to 12 pm.

Turku office
Puistokatu 6 A (entrance from the corner of Puistokatu and Eerikinkatu)
20100 Turku

Pori office
Isolinnankatu 24, 5th floor, 28100 Pori

Office personnel


Contact information for JHL’s personnel

You can find the phone numbers of JHL’s employees on the personnel contact information page. You can search for contact information by name or unit.


For the media

The public section of JHL’s material bank can be used by the media freely: aineistopankki.jhl.fi

Pictures of union management can be downloaded in the material bank.

Contacts by the media:
Communications Director Kristiina Ahonen 040 530 1774, kristiina.ahonen@jhl.fi

The Public and Welfare Sectors’ Unemployment Fund, Contact Information


JHL Institute

JHL Institute
Sörnäisten rantatie 23, 00500 Helsinki
tel. (switchboard) 010 77031 

Postal address: P.O. Box 101, 00531 Helsinki

Check the call costs here

You can get to the institute from Helsinki city centre using public transport. The address is Sörnäisten rantatie 23, Helsinki.

Arriving at the institute

Travel time from Helsinki city centre is approximately 15 minutes. Check up-to-date route and timetable information from the HSL Journey Planner.

You can buy a ticket for example with the HSL mobile app or from an R-kioski. For more information, visit the HSL website.

Getting to JHL Institute from the airport

Travel time from the airport is approximately 30–40 minutes.

Arriving with your own car

The traffic connections to the institute are good, and there is a limited number of parking spaces available. The parking spaces cannot be booked in advance. Contact the reception when you arrive. The hotels have good car parks, subject to a charge.

Kuopio branch
Haapaniemenkatu 40 B, 70110 KUOPIO


Oulu branch
Rautionkatu 18 B, 90400 OULU


Tampere branch
Kalevantie 2, 33100 TAMPERE

JHL Institute’s objective is to offer everyone a safe, equal and pleasant learning environment. We will intervene in all kinds of harassment and inappropriate behaviour. The institute has two harassment contact persons. They are there for students who have encountered harassment, bullying, discrimination, racist or sexist behaviour, or other inappropriate treatment. The contact persons are

It is completely confidential to get in touch. The harassment contact persons have an obligation to remain silent. Their duty is to help resolve the situation and agree on possible further measures with you. If you wish, you can also get in touch with the teacher of the course or the Institute’s principal.

JHL Institute’s invoicing information (in Finnish):


JHL’s local branches

Websites and social media channels of JHL’s branches (in Finnish)


Organisational member unions

Trade Union JHL has a total of four organisational member unions in the state sector. The unions have joined forces with JHL in terms of protection of interests.

Border Security Union

The union’s members include about 1,900 border guards and coast guards in active duty, officers, warrant officers, special officers and civilian employees. The union also has approximately 600 retired members who are still entitled to membership benefits after having been members of the Border Security Union’s predecessors (the Coastguard Union and the border guard union Rajavartioliitto). The total number of members is about 2,500.

Border Security Union website


Finnish Prison Officers’ Association

The Finnish Prison Officers’ Association is one of the largest trade unions within the administrative sector of the Ministry of Justice. Approximately 1,350 members belong to the union through 22 member departments. The Finnish Prison Officers’ Association is the leading trade union of the Prison and Probation Service of Finland. Everyone working for the Prison and Probation Service of Finland can join the union. The union’s members have approximately 30 various titles – supervisory personnel is the largest group, and other significant groups are those in exemplary employment, office personnel, and instructors.

Finnish Prison Officers’ Association website (in Finnish)


Finnish Customs Officers’ Union

Finnish Customs Officers’ Union continues the tradition of customs service trade unions that started in 1906. Nowadays, two thirds of customs service personnel (circa 900 people) belong to the union.

About two thirds of the union’s members are men, about one third women.

Finnish Customs Officers’ Union website (in Finnish)


Finnish Non-Commissioned Officers Union

The union represents non-commissioned officers on duty, aircraft mechanics, mechanics, contract soldiers and professionals within military crisis management. The total number of union members is about 3,500.

Finnish Non-Commissioned Officers Union website (in Finnish)


Central office

Visiting address:                            
Sörnäisten rantatie 23, 00500 HELSINKI

Switchboard: 010 77031, MonThu from 9 am to 12 pm.

E-mail: kirjaamo@jhl.fi
PLEASE NOTE! Do not send ads to the registry office’s e-mail. We do not process ads in any way. The contact information related to membership, employment and education/courses is at the top of this page. The fastest way to move your matter forward is to contact the correct channels instead of the registry office. The unemployment fund’s contact information is on the fund’s own site

JHL’s central office reception is open MonFri from 8 am to 12 pm and from 12.45 to 3 pm. While the reception is closed (12–12.45), we have an on-call number for suppliers050 452 6510.

Postal address:
P.O. Box 101, 00531 HELSINKI

Costs when calling the union

  • When calling from a mobile phone network, a mobile call charge (mpm) is debited.
  • When calling from a landline, you have to pay a local network charge (pvm). 
  • The call cost is determined according to the caller’s phone subscription agreement. Check the pricing from your operator.
  • When the call is answered, either by a person or an answering machine (queue message), the call becomes subject to a charge for the caller.

JHL’s invoicing information

If possible, please send primarily electronic invoices. When sending the first electronic invoice, please notify us by sending an e-mail to laskut@jhl.fi.

Name: Trade Union for the Public and Welfare Sectors JHL
Business ID: 0116647-5
E-invoicing address: TE003701166475
Operator: Tieto
Operator’s OVT code: 003701011385

You can also send invoices in PDF format to tieto_pl1491@xbs-salo.com
(1 invoice per e-mail, only new e-mails, no e-mails that have been passed on or replied to)

Mention in the invoice:

  • Orderer’s name and division/unit
  • delivery address

any other information that helps us allocate the invoice, such as the cost centre specified by us.

Trade Union for the Public and Welfare Sectors JHL
P.O. Box 1491
02066 DOCUSCAN

You can also send invoices in PDF format to tieto_pl1491@xbs-salo.com
(1 invoice per e-mail, only new e-mails, no e-mails that have been passed on or replied to)

Mention in the invoice:

  • Orderer’s name and division/unit
  • delivery address
  • any other information that helps us allocate the invoice, such as the cost centre specified by us