Contact information

The Trade Union for the Public and Welfare Sectors JHL

NOTE: Due to the exceptional situation caused by the coronavirus, JHL’s central office and regional offices are closed for the time being, and it is not possible to visit JHL’s premises. We are at your service by phone and online as always.

We are mostly working remotely at the moment, and the capacity of our electronic connections affects the smoothness of our services. There may be momentary breaks in our phone services, and we apologise for that. We are doing our best in these exceptional circumstances, and we aim to serve our members and customers as well as possible.

Employee e-mail addresses have the form firstname.lastname@jhl.fi (without the letters å, ä and ö).

Unemployment security, job alteration compensation

The unemployment fund telephone service is available Monday to Thursday, from 10 am to 2 pm, at 010 190 300. The unemployment fund encourages people to use electronic services when taking care of matters.

Changes in the unemployment fund’s telephone service opening times as of 13 September 2021

personal telephone service available Mon-Thu from 9 am to 12 pm
unemployment fund’s chat service available Mon-Fri from 9 am to 2 pm

During other times, Chatbot Elsa helps you out.

For application instructions related to layoff situations, visit the website of JHL’s unemployment fund.

You can check the situation of the processing of your application online. Contact the unemployment fund if your matter concerns, say, applying for unemployment benefit.

Membership, membership fees, membership card

Membership Service tel. 010 7703 430, Mon-Thu from 9 am to 12 pm.

You can also take care of your membership matters conveniently by using the electronic form.

You can also calculate your membership fee directly with JHL’s membership fee calculator.

Help with employment matters

Employment Advice tel. 010 7703 311, Mon–Tue and Thu–Fri, 9 am to 3 pm.

Advice is given on questions related to terms and conditions of employment, primarily to shop stewards and occupational safety and health representatives.

How to get help with employment matters

Education, courses, JHL Institute

JHL’s Education Advice tel. 010 7703 510, Mon-Thu, 10 am to 2 pm.

There is a lot of information about accommodation, course fees and travelling to the course location in the education section of our website (in Finnish). If you still have questions, contact us by using the electronic form (in Finnish). For all courses arranged by JHL, go to the course calendar (in Finnish).

Regional offices

For regional office addresses and opening times, visit the regional offices’ websites.

If the dispute is not solved at the workplace, you can turn to your nearest regional JHL office together with the shop steward.

Local branches

Home pages of JHL’s local branches (in Finnish)

Central office

Employee e-mail addresses have the form firstname.lastname@jhl.fi (without the letters å, ä and ö).

Switchboard: 010 77031, on weekdays from 9 am to 3 pm.
JHL-kirjaamo@jhl.fi

Visiting address:
Sörnäisten rantatie 23
00500 HELSINKI

Because of the coronavirus epidemic, the central office is closed for the time being (normal opening times: Mon–Thu from 8 am to 4 pm, Fri from 8 am to 3 pm).

While JHL’s central office is closed, there is an on-call phone number available for suppliers. The number can be reached Mon–Fri from 9 am to 2 pm. The number is 050 452 6510.

Postal address:
P.O. Box 101
00531 HELSINKI

Costs when calling the union:

Landline: 8,35 cents/call + 16,69 cents/min
Mobile: 8,35 cents/call + 16,69 cents/min
Mobile to switchboard: 8,21 cents/call + 8,8 cents/min
When the call is answered, either by a person or an answering machine (queue message), the call becomes subject to a charge for the caller.

Invoicing information

If possible, please send primarily electronic invoices. When sending the first electronic invoice, please notify us by sending an e-mail to laskut@jhl.fi.

JHL’s invoicing addresses in Finnish (pdf, 255 kt)

Raseborg foundation’s invoicing addresses in Finnish (pdf, 451 kt)