Contact information

The Trade Union for the Public and Welfare Sectors JHL

NOTE: Due to the exceptional situation caused by the coronavirus, JHL’s central office and regional offices are closed for the time being, and it is not possible to visit JHL’s premises. We are at your service by phone and online as always.

We are mostly working remotely at the moment, and the capacity of our electronic connections affects the smoothness of our services. There may be momentary breaks in our phone services, and we apologise for that. We are doing our best in these exceptional circumstances, and we aim to serve our members and customers as well as possible.

Employee e-mail addresses have the form (without the letters å, ä and ö).

Unemployment security, job alteration compensation

The unemployment fund telephone service is available Monday to Thursday, from 10 am to 2 pm, at 010 190 300.  The unemployment fund encourages people to use electronic services when taking care of matters.

Changes in the unemployment fund’s telephone service opening times as of 13 September 2021

  • personal telephone service available Mon-Thu from 9 am to 12 pm
  • unemployment fund’s chat service available Mon-Fri from 9 am to 2 pm

During other times, Chatbot Elsa helps you out.

For application instructions related to layoff situations, visit the website of JHL’s unemployment fund.

You can check the situation of the processing of your application online. Contact the unemployment fund if your matter concerns, say, applying for unemployment benefit.

Membership, membership fees, membership card

Membership Service tel. 010 7703 430, Mon-Thu from 9 am to 12 pm.

You can also take care of your membership matters conveniently by using the electronic form.

You can also calculate your membership fee directly with JHL’s membership fee calculator.

Help with employment matters

Employment Advice tel. 010 7703 311, Mon–Tue and Thu–Fri, 9 am to 3 pm.

Advice is given on questions related to terms and conditions of employment, primarily to shop stewards and occupational safety and health representatives.

How to get help with employment matters

Education, courses, JHL Institute

JHL’s Education Advice tel. 010 7703 510, Mon-Thu, 10 am to 2 pm.

There is a lot of information about accommodation, course fees and travelling to the course location in the education section of our website (in Finnish). If you still have questions, contact us by using the electronic form (in Finnish). For all courses arranged by JHL, go to the course calendar (in Finnish).

Regional offices

For regional office addresses and opening times, visit the regional offices’ websites.

If the dispute is not solved at the workplace, you can turn to your nearest regional JHL office together with the shop steward.

Local branches

Home pages of JHL’s local branches (in Finnish)

Central office

Employee e-mail addresses have the form (without the letters å, ä and ö).

Switchboard: 010 77031, on weekdays from 9 am to 3 pm.

Visiting address:
Sörnäisten rantatie 23

Because of the coronavirus epidemic, the central office is closed for the time being (normal opening times: Mon–Thu from 8 am to 4 pm, Fri from 8 am to 3 pm).

While JHL’s central office is closed, there is an on-call phone number available for suppliers. The number can be reached Mon–Fri from 9 am to 2 pm. The number is 050 452 6510.

Postal address:
P.O. Box 101

Costs when calling the union:

  • Landline: 8,35 cents/call + 16,69 cents/min
  • Mobile: 8,35 cents/call + 16,69 cents/min
  • Mobile to switchboard: 8,21 cents/call + 8,8 cents/min
  • When the call is answered, either by a person or an answering machine (queue message), the call becomes subject to a charge for the caller.

Invoicing information

If possible, please send primarily electronic invoices. When sending the first electronic invoice, please notify us by sending an e-mail to

JHL’s invoicing addresses in Finnish (pdf, 255 kt)

Raseborg foundation’s invoicing addresses in Finnish (pdf, 451 kt)

JHL in social media

English-language Facebook page

Finnish-language Facebook page
Finnish-language Twitter page
Finnish-language Instagram page
YouTube (Finnish and Swedish languages)
Finnish-language LinkedIn page 

Google Maps

You can find us in Google Maps


E-mail address format:

Aaltonen Ilari Payment services adviser (up to 31th December 2021) 010 7703 253
Ahonen Kati
Ahonen Kati Production AD Communications unit 040 702 3788 / 010 7703 368
Ahonen Kristiina
Ahonen Kristiina Communications director, division manager Communication and public affairs division, Communications unit 040 530 1774 / 010 7703 382
Ahven Tuija
Ahven Tuija Regional activities specialist Regional services division 050 443 2158 / 010 7703 604
Alanko Karita
Alanko Karita Bargaining specialist karita.alanko2(at) 050 302 5246 / 010 7703 468

Sopimusvastuut: TTES, HY Helsingin yliopiston kiinteistöyhtiön tes, teknisten sopimus TS

Aminoff Sanna
Aminoff Sanna Marketing coordinator, division secretary Communications unit 050 562 7701 / 010 7703 457
Bagge Kari
Bagge Kari Division manager, Director of organisational affairs 044 773 6190
Bonfils Karoliina
Bonfils Karoliina Service coordinator 050 409 7701 / 010 7703 310
Ehrnsten Lena Assistant 040 504 7052 / 010 7703 733
Ekström Håkan
Ekström Håkan Chief executive officer 040 828 2865 / 010 7703 412
Eloholma Maarit
Eloholma Maarit Communications specialist 040 3101 210 / 010 7703 337
Forsman Marjut Education assistant Teaching support and shared services unit 010 7703 414
Gunnelius Tua
Gunnelius Tua Communications specialist, translator Communications unit 050 4656 956 / 010 7703 223
Haapala Taina Membership advisor 010 7703 466
Haapalainen Susanna
Haapalainen Susanna Organisational affairs specialist (on leave from work until 30 April) 050 3183 599 / 010 7703 462
Haapanen Carola Membership advisor 010 7703 426
Haarala Anne
Haarala Anne HR director, division manager 050 589 1307 / 010 7703 418
Haavasoja Tuula
Haavasoja Tuula Working life specialist 040 310 1245 / 010 7703 484
Hahtomaa Kirsi
Hahtomaa Kirsi Services coordinator Teaching support and shared services unit 010 7703 271
Halme Maarit ICT specialist 040 828 0727 / 010 7703 256