Contact information
myJHL
myJHL (omaJHL) is JHL’s e-service for members. The service enables you to update your contact information, occupational title and employment information. You can also pay your membership fee and notify of an exemption from the membership fee.
To log into myJHL, use your e-mail address or membership number and password. The membership number is on your membership card. Problems with logging in?
Service numbers
Membership Service
At the moment there are delays in our Membership Service, which is why processing and answering takes a longer time than usual. Please avoid contacting us with the same matter. We apologise for the situation.
The Membership Service is closed from Monday to Wednesday 4–6 December 2023.
Telephone service at 010 7703 452, available Mon–Thu from 9 am to 12 pm. Contact the Membership Service if you have questions about, say, membership, membership fees or the membership card. You can also manage your membership electronically (Membership Service contact form).
Problematic situations in working life
Member of JHL, contact your own shop steward or chief shop steward if you run into problems in working life. In matters related to occupational safety and health, contact the OSH ombudsman or OSH representative. They will give you help and advice on how to proceed with the matter. They are the ones most familiar with local agreements and employer practices. If your workplace lacks a shop steward, contact your region’s JHL office.
Regional offices
The regional offices are open on Mondays and Thursdays, from 9 am to 3 pm.
They are available by phone Mon–Thu from 9 am to 12 pm.
Southern Finland regional office
tel. 010 7703 331
e-mail address: etelasuomi@jhl.fi
Sörnäisten rantatie 23, 2nd floor
00500 Helsinki
Eastern Finland regional office
tel. 010 7703 650 (switchboard)
e-mail address: ita-suomi@jhl.fi
Joensuu office
Yläsatamakatu 7 B 13, 80100 Joensuu
Kuopio office
Puistokatu 6, 70110 Kuopio
Please note: from 1 December 2023 the address is: Haapaniemenkatu 40 B, 70110 Kuopio
Southeast Finland regional office
tel. 010 7703 550
e-mail address: kaakkois-suomi@jhl.fi
Kauppakatu 40 D, 53100 Lappeenranta
Lapland regional office
tel. 010 7703 600
e-mail address: lappi@jhl.fi
Rovakatu 20-22 A, 96200 Rovaniemi
Southwest Finland regional office
tel: 010 7703 700
email address: l-s@jhl.fi
Turku office
Puistokatu 6 A (entrance from the corner of Puistokatu and Eerikinkatu)
20100 Turku
Pori office
Isolinnankatu 24, 5th floor, 28100 Pori
Oulu regional office
tel. 010 7703 610
e-mail address: oulu@jhl.fi
Mäkelininkatu 31, 5th floor, 90100 Oulu
Ostrobothnia regional office
tel. 010 7703 640
e-mail address: pohjanmaa@jhl.fi
Vaasanpuistikko 17, 7th floor, 65100 Vaasa
Inner Finland regional office
tel. 010 7703 620
e-mail: sisa-suomi@jhl.fi
Kalevantie 2, 33100 Tampere
Employment Advice
The telephone service answers questions related to terms and conditions of employment. It is primarily meant for shop stewards and occupational safety and health representatives. The service number 010 7703 311 is open Mon–Thu from 9 am to 12 pm.
The telephone service is closed from Monday to Wednesday 4–6 December 2023.
Education Advice
JHL’s Education Advice is available at 010 7703 510, Mon–Thu from 9 am to 12 pm. Contact the service if you have questions about, say, courses and applying for them. You can also ask course-related questions electronically. (Education Advice contact form – in Finnish)
The telephone service is closed from Monday to Wednesday 4–6 December 2023.
For the media
The public section of JHL’s material bank can be used by the media freely: aineistopankki.jhl.fi
Pictures of union management can be downloaded in the material bank.
Contacts by the media:
Communications Director Kristiina Ahonen 040 530 1774, kristiina.ahonen@jhl.fi
JHL Institute
JHL Institute
Sörnäisten rantatie 23, 00500 Helsinki
tel. (switchboard) 010 77031
Postal address: P.O. Box 101, 00531 Helsinki
From Helsinki city centre, you can reach the institute by public transport. The address is Sörnäisten rantatie 23, Helsinki.
Arrival at the institute
Travel time from Helsinki city centre is approximately 15 minutes.
- By metro towards Vuosaari or Mellunmäki, exit in Sörnäinen. From the station in Sörnäinen, make a short walking trip along Hämeentie and Käenkuja to the main entrance of JHL’s central office.
- Trams 6 and 7 from the railway station to the Lintulahti stop. A short walking distance from Hämeentie to Käenkuja and to the main entrance of JHL’s central office. From Pasila, take tram 7 to the Sörnäinen stop.
- Several buses will take you directly from Railway Square to Sörnäisten rantatie. The Suvilahti stop is almost directly opposite the JHL Institute.
- You can buy a single ticket for instance with the HSL mobile app, from a ticket machine or from an R-kiosk. For more information, visit the HSL website.
Timetables
HSL’s routes and timetables page shows you the daily services at a specific point in time to JHL’s central office and the JHL Institute.
- Select for instance Hakaniemi, Helsinki railway station, or Pasila railway station as the origin.
- Select for instance Sörnäisten rantatie 23 or Sörnäinen metro station as the destination.
- Select a date.
- You can also select a point in time.
- Seach for a route.
The app shows you bus and metro routes, and timetables. The app also shows you walking and cycling routes.
From airport to JHL Institute
Travel time from the airport is approximately 30–40 minutes.
- By train I and P. From the railway station, continue by bus or metro to the institute.
- Ticket price 2023, zone ticket ABC: mobile ticket €4.10
Those travelling with their own car
There are good traffic connections to the institute and it has a limited number of parking spaces. The parking spaces cannot be booked in advance. As you arrive, contact the reception. There are good parking halls, subject to a charge, in connection to hotels.
JHL Institute’s objective is to offer everyone a safe, equal and pleasant learning environment. We will intervene in all kinds of harassment and inappropriate behaviour. The institute has two harassment contact persons. They are there for students who have encountered harassment, bullying, discrimination, racist or sexist behaviour, or other inappropriate treatment. The contact persons are
- Hanna Takolander, tel. 044 0750 850, hanna.takolander@jhl.fi
- Tapani Eskola, tel. 050 465 6052, tapani.eskola@jhl.fi
It is completely confidential to get in touch. The harassment contact persons have an obligation to remain silent. Their duty is to help resolve the situation and agree on possible further measures with you. If you wish, you can also get in touch with the teacher of the course or the Institute’s principal.
JHL Institute’s invoicing information (in Finnish):
Kuopio branch
Puistokatu 6, 70110 KUOPIO
Oulu branch
Mäkelininkatu 31, 90100 OULU
Tampere branch
Kalevantie 2, 33100 TAMPERE
JHL’s local branches
Websites and social media channels of JHL’s branches (in Finnish)
Organisational member unions
Trade Union JHL has a total of four organisational member unions in the state sector. The unions have joined forces with JHL in terms of protection of interests.
Border Security Union
The union’s members include about 1,900 border guards and coast guards in active duty, officers, warrant officers, special officers and civilian employees. The union also has approximately 600 retired members who are still entitled to membership benefits after having been members of the Border Security Union’s predecessors (the Coastguard Union and the border guard union Rajavartioliitto). The total number of members is about 2,500.
Finnish Prison Officers’ Union
Largest trade union within the administrative sector of the Ministry of Justice. It is central organisation SAK’s second oldest member union with a history stretching to 1895. Most of the union’s members work within surveillance – including guards, high guards and guard commanders. Other notable groups of members include personnel within supervision of work, office, kitchen and financial personnel, and healthcare personnel. Altogether, the union’s members represent approximately 40 different occupational titles within the Prison and Probation Service of Finland.
About 2,000 members belong to the union. Nearly 80 per cent of them are men and about 20 per cent women.
Finnish Prison Officers’ Union website (in Finnish)
Finnish Customs Officers’ Union
Finnish Customs Officers’ Union continues the tradition of customs service trade unions that started in 1906. Nowadays, two thirds of customs service personnel (circa 900 people) belong to the union.
About two thirds of the union’s members are men, about one third women.
Finnish Customs Officers’ Union website (in Finnish)
Finnish Non-Commissioned Officers’ (NCOs’) Union
The union represents non-commissioned officers on duty, aircraft mechanics, mechanics, contract soldiers and professionals within military crisis management. The total number of union members is about 3,500.
Finnish Non-Commissioned Officers’ Union website (in Finnish)
Central office
Visiting address:
Sörnäisten rantatie 23, 00500 HELSINKI
Switchboard: 010 77031, Mon–Thu from 9 am to 12 pm.
JHL’s switchboard will exceptionally close at 11.45 am on Thursday 30 November.
The switchboard is closed from Monday to Wednesday 4–6 December 2023.
E-mail: kirjaamo@jhl.fi
PLEASE NOTE! Do not send ads to the registry office’s e-mail. We do not process ads in any way. The contact information related to membership, employment and education/courses is at the top of this page. The fastest way to move your matter forward is to contact the correct channels instead of the registry office. The unemployment fund’s contact information is on the fund’s own site.
JHL’s central office reception is open Mon–Fri from 8 am to 12 pm and from 12.30 to 3 pm. While the reception is closed (12–12.30), we have an on-call number for suppliers, 050 452 6510.
PLEASE NOTE! The reception will exceptionally close at 11.45 am on Thursday 30 November.
The reception is closed from Monday to Wednesday 4–6 December 2023.
Postal address:
P.O. Box 101, 00531 HELSINKI
Costs when calling the union:
- Landline: 8.35 cents/call + 16.69 cents/min.
- Mobile: 8.35 cents/call + 16.69 cents/min.
- Mobile to switchboard: 8.4 per minute.
- When the call is answered, either by a person or an answering machine (queue message), the call becomes subject to a charge for the caller.
JHL’s invoicing information
If possible, please send primarily electronic invoices. When sending the first electronic invoice, please notify us by sending an e-mail to laskut@jhl.fi.
Name: Trade Union for the Public and Welfare Sectors JHL
Business ID: 0116647-5
E-invoicing address: TE003701166475
Operator: Tieto
Operator’s OVT code: 003701011385
You can also send invoices in PDF format to tieto_pl1491@xbs-salo.com
(1 invoice per e-mail, only new e-mails, no e-mails that have been passed on or replied to)
Mention in the invoice:
- Orderer’s name and division/unit
- delivery address
any other information that helps us allocate the invoice, such as the cost centre specified by us.
Trade Union for the Public and Welfare Sectors JHL
P.O. Box 1491
02066 DOCUSCAN
You can also send invoices in PDF format to tieto_pl1491@xbs-salo.com
(1 invoice per e-mail, only new e-mails, no e-mails that have been passed on or replied to)
Mention in the invoice:
- Orderer’s name and division/unit
- delivery address
- any other information that helps us allocate the invoice, such as the cost centre specified by us