Where can I find help?

Any questions concerning employment contracts and disputes are easiest to settle in the workplace. In a dispute situation, begin by discussing things with your supervisor. Turn to your shop stewards and occupational safety ombudsmen when problems occur in the workplace. If the dispute cannot be resolved locally, JHL’s regional office and central office will help you move forward with your dispute.

When problems occur in the workplace, turn to your shop stewards and occupational safety ombudsmen. If the dispute cannot be resolved locally, JHL’s regional office and, as a last resort, central office will help you move forward with your dispute.

Disputes are handled according to the chain of representation (see picture below). Matters are usually resolved quickly in the workplace.

  • Always discuss things first with your immediate supervisor. In situations like this, it is a good idea to present the matter you disagree on in writing.
  • If the matter is not resolved after talking it over, contact your local shop steward and/or chief shop steward or the occupational safety representative and/or occupational safety ombudsman in occupational safety matters. They also provide advice on how to move forward in your situation. They are also the best versed in local agreements and the employer’s practices. Also remember that your branch will help you in problem situations.
  • If the dispute is not resolved at your workplace you can turn to your nearest JHL regional office together with your shop steward,. The regional office also offers the support of the central office’s experts.

If your workplace lacks a shop steward

If your workplace lacks a shop steward, the nearest assistance in problem situations can be found at JHL’s regional office. The regional office is also the shop steward’s closest support.

Legal aid

Some issues cannot be resolved by negotiating. Legal aid and the services of JHL’s legal advisers are required when a dispute cannot be resolved by negotiating; it will require settlement through court proceedings. As a JHL member, you can receive free legal aid and the services of a legal adviser. You can seek legal aid through your local branch.