The user ID is the membership number on your JHL membership card.
When you log in for the first time, use your social security number as password (e.g. 140662-123A).
Do not save this password because you need to change the password immediately after logging in.
Choose a new password.
In the future, use your membership number as user ID and the new password you chose.
Forgot your password?
Click the link “If you have any problems with your password or if you have forgotten it, click here”
The password reset function is available if you have notified your e-mail address or mobile phone number to the JHL Membership Register.
If you have any problems with recovering your password, please send e-mail to firstname.lastname@example.org.
Note! The 24 h Member Service is currently not working with the Android browser.